Contact your customers with professional and relevant content using Service Management Enterprise, (SME), and SME Email Templates.
Email Templates allow you to custom tailor your email message content when emailing from within SME. Email templates are available for 30 modules.
The email template can be set as the default for a module, E.G. a Thank you for your business when invoicing, details for techs when emailing service orders, and standard notifications for recurring invoices, as well as many other possible uses.
Read about them on our wiki.
Contact Support at firstname.lastname@example.org should you require assistance to begin utilizing SME Email Templates.